Eval Technical Specialist

Division: Medical
Location: Ellisville, MS
Equal Opportunity Employer Vet/Disabled

Job Description

ABOUT HOWARD TECHNOLOGY SOLUTIONS
Howard Technology Solutions is a premier retailer of brand name computers, consumer electronics, computer-related accessories, technology supplies and complete technology solutions. Our talented team is our driving force behind our world class customer service, our continuous growth, and our increasing success. With the backing of our parent company, Howard Industries Inc., which includes over 4000 team members and generates $1 billion in revenue, and partnering with great brands such as HP, Lenovo, Cisco, Microsoft and Epson, we have rapidly gained market share in the industry and are looking to expand our team to help us take our company into the future. Howard Technology Solutions remains a leader within our market segments thanks to the dedication, integrity, and talent within our organization.

SUMMARY OF POSITION
The Eval Technical Specialist is responsible for managing requests for product evaluations, maintaining our eval cart fleet, refreshing and rebuilding incoming equipment, shipping products to tradeshows, maintaining inventory levels, providing sales teams with order entry and shipping confirmations. This individual will need to possess exceptional customer service and communication skills to adequately meet our customer’s needs while maintaining a strong working relationship with the sales force, management, and various internal departments. This is a “results oriented” position that requires an organized, hardworking, self-driven, focused individual determined to improve the customer experience.

Responsibilities

PRIMARY RESPONSIBILITIES

• Build products per request.
• Manage evaluation inventory.
• Manage evaluation database.
• Fill evaluation requests correctly.
• Ship evaluation units daily.
• Assist with inventory duties.
• Place orders for stock on a timely basis.
• Proper communication with sales team.
• Proper communication with customers.
• Assist with system improvements.

Skills/Qualifications

REQUIREMENTS
• Position is located at corporate in Ellisville, MS.
• Requires willingness to work a flexible schedule (occasional weekend and/or evening work).
• Requires some travel.

QUALIFICATIONS
• Two year college degree from an accredited institution preferred.
• Technical Experience is preferred.
• Corporate level proficiency in MS Word, Excel, PowerPoint, official e-mailing, and computer skills, etc.
• Presentable, courteous and pleasant personality.
• Hardworking, sincere, honest, dedicated and self-achiever.

Benefits

Medical Insurance
Dental Insurance
Disability Insurance
Life Insurance
401K Retirement
Education Reimbursement
Paid Holidays
Paid Vacations

Salary Dependent upon experience

Career Level Required Entry Level

Experience Required 0 to 1 year

Education Required High School Diploma

Job Type Employee

Job Status Full-Time